Terms & Conditions
Please read these Terms & Conditions carefully before placing any orders on www.demo.com.
Fye is the trading name of Fye Activewear Ltd, a company registered in [Insert country, e.g. England and Wales] under registration number [Insert company number].
Our registered address is [Insert your business address].
You can contact us by email at customercare@fyeactive.com.
These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors.
By accessing or using any part of our Site, you agree to be bound by these Terms & Conditions.
If you do not agree with all of these terms, please do not use our website or services.
We reserve the right to refuse service to anyone, at any time, for any reason.
Registration
To access certain features or make purchases on our Site, you may be required to register an account.
When registering, you agree to provide accurate, current, and complete information about yourself.
You are responsible for maintaining the confidentiality of your password and account details.
If you believe your account has been accessed without authorization, please notify us immediately at customercare@fyeactive.com.
Please refer to our Privacy Policy for information about how we handle your data.
Eligibility to Purchase
To make a purchase on our Site, you must:
-
Provide valid personal and payment details; and
-
Be legally capable of entering into binding contracts.
By making a purchase, you confirm that all information you provide is accurate and that you are authorized to use the payment method provided.
We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
Orders
All orders are subject to availability and confirmation of payment.
Adding items to your shopping basket does not guarantee availability or reservation.
Fye will store a record of your transactions for a minimum of one year.
Changes to your delivery address after your order has been placed may only be made at Fye’s discretion.
Products
We make every effort to display product colors, features, and details as accurately as possible.
However, we cannot guarantee that your device’s display will accurately reflect the actual product color or texture.
All products are subject to availability, and we reserve the right to discontinue items or adjust prices at any time without notice.
Pricing
All prices listed on www.fyeactive.com are displayed in [Insert currency] and include applicable taxes unless stated otherwise.
Delivery charges are shown at checkout.
For international deliveries, duties and taxes may not be included and will be the customer’s responsibility.
Fye is not responsible for any import duties or taxes applied upon delivery.
We recommend contacting your local customs authority for information about applicable fees before placing an order.
We reserve the right to update prices or correct pricing errors at any time.
Delivery
Products become your responsibility once delivered to the address provided during checkout.
Ownership transfers to you once payment is received in full.
Delivery times shown on our website are estimates only and may vary.
After receiving your shipping confirmation, you will be able to track your parcel using the tracking information provided.
Please inspect your package upon delivery. Any damage, missing items, or issues should be reported to customercare@fyeactive.com within 24 hours of receipt.
We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided during checkout.
Returns & Refunds
We hope you love your Fye purchase, but if you are not completely satisfied, you may return eligible items in accordance with our Returns Policy.
Refunds will be credited to your original payment method, excluding shipping costs and any customs fees.
A small return processing fee (e.g. £3) may be deducted from your refund total.
Refunds may take up to 10 working days to appear depending on your payment provider.
Items must be returned in their original condition, unworn and unwashed, with tags attached. Items returned without tags or showing signs of wear will not be accepted.
Faulty or Damaged Items
If you receive an item that is damaged or defective, please contact us within 10 working days of receipt.
Items showing signs of misuse or intentional damage will not be eligible for a refund or replacement.
Promotions
From time to time, Fye may offer promotional discounts or codes.
Promotional codes cannot be used in conjunction with other offers and may be withdrawn at any time without notice.
For example:
Welcome Offer: Subscribe to our newsletter and receive 10% off your first order (one-time use only).
Privacy Policy
We take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
Changes to Terms & Conditions
Fye reserves the right to update or modify these Terms & Conditions at any time.
Any changes will take effect immediately upon posting to this page. We encourage you to review these Terms regularly to stay informed.
Liability
We strive to ensure that all information on our Site is accurate and up to date, but we do not warrant that it will always be error-free.
We are not liable for:
-
Indirect or consequential losses;
-
Loss of income, profit, or data;
-
Delays caused by events outside our reasonable control (e.g. natural disasters, strikes, transport delays).
Our total liability to you for any loss or damage arising out of these Terms shall not exceed the total amount paid by you for the product(s) in question.
Nothing in these Terms excludes or limits our liability for death or personal injury resulting from our negligence.
Third-Party Links
Our website may contain links to third-party sites. These links are provided for your convenience and do not signify that we endorse those websites. We are not responsible for their content or privacy practices.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Insert your country]. Any disputes will be subject to the exclusive jurisdiction of the courts of [Insert jurisdiction].
Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
customercare@fyeactive.com
Fye Activewear Ltd
Re: Terms & Conditions Inquiry
